Weight & GLP-! Tracker Support Guide

Welcome to Weight & GLP-1 Tracker Support! This comprehensive guide will help you get the most out of your weight tracking and GLP-1 medication management experience.

🚀 Getting Started

System Requirements

  • iOS Version: 15.0 or later
  • Device: iPhone or iPad
  • Storage: At least 50MB available space
  • Internet: Required for AI features and iCloud sync (optional)

First Launch Setup

  1. Download Weight & GLP-1 Tracker from the App Store
  2. Open the app and follow the welcome flow
  3. Grant permissions when prompted (see Permissions & Privacy section)
  4. Set your goal weight and preferred units
  5. Enable desired features (medication tracking, AI insights, etc.)

✨ App Features

📊 Smart Weight Tracking

  • Apple Health Integration: Automatic sync with your existing weight data
  • Manual Entry: Add weights with custom dates and times
  • Multiple Units: Support for kg, lbs, and stones
  • Interactive Charts: Beautiful visualisations of your progress
  • BMI Calculations: Automatic BMI tracking and categorisation
  • Progress Analysis: Weekly, monthly, and custom period insights

💉 GLP-1 Medication Management

Weight & GLP-1 Tracker specializes in tracking GLP-1 medications including:

  • Mounjaro (tirzepatide)
  • Ozempic (semaglutide)
  • Wegovy (semaglutide)
  • Saxenda (liraglutide)
  • Victoza (liraglutide)

Medication Features:

  • Smart dosage progression following medical protocols
  • Injection schedule tracking with reminders
  • Cost tracking with pharmacy management
  • Side effect monitoring
  • Dose correlation with weight changes
  • Auto-increase settings (optional)

🤖 AI-Powered Health Insights

Requires OpenAI API key (optional)

  • Personalised health analysis
  • Interactive health chat
  • Progress report generation
  • Medical citation references
  • Privacy-focused recommendations

📸 Progress Photo Tracking

  • Before/after photo comparisons
  • Timeline view of your transformation
  • Secure iCloud photo storage
  • Visual milestone celebrations

🏆 Achievement System

  • Dynamic milestone celebrations
  • Weight loss streak tracking
  • Custom badges and rewards
  • Motivational notifications

⚙️ Setup & Configuration

Initial App Setup

1. Health Data Integration

  1. Open the Settings app on your device
  2. Go to Privacy & Security > Health
  3. Select Weight & GLP-1 Tracker
  4. Enable Weight and Height permissions
  5. Return to Weight & GLP-1 Tracker and refresh your data

2. Goal Setting

  1. Tap Settings in Weight & GLP-1 Tracker
  2. Set your Goal Weight
  3. Choose your preferred Weight Units
  4. Select your tracking preferences

3. Medication Setup (if applicable)

  1. Go to Settings > Medication Tracking
  2. Enable tracking for your specific medication
  3. Set up injection reminders
  4. Configure auto-dosage progression preferences
  5. Add your pharmacy information for cost tracking

4. Photo Permissions

  1. When prompted, allow Photo Library Access
  2. For full functionality, select “Allow Access to All Photos”
  3. You can change this later in iOS Settings > Weight & GLP-1 Tracker > Photos

5. iCloud Sync Setup

  1. Ensure you’re signed into iCloud on your device
  2. Go to Settings > [Your Name] > iCloud
  3. Make sure Weight & GLP-1 Tracker has iCloud access
  4. Your data will sync automatically across devices

6. AI Features Setup (Optional)

  1. Get an API key from OpenAI
  2. In Weight & GLP-1 Tracker, go to Settings > AI Configuration
  3. Enter your OpenAI API Key
  4. Test the connection
  5. Start using AI-powered insights!

Notification Setup

  1. Allow Notifications when prompted
  2. Go to Settings > Reminders
  3. Set your preferred weigh-in reminder time
  4. Configure medication reminder preferences
  5. Choose which achievement notifications you want

🔒 Permissions & Privacy

Weight & GLP-1 Tracker prioritises your privacy and requires certain permissions to function optimally.

Required Permissions

HealthKit Access

  • What it does: Reads weight and height data from Apple Health
  • Why needed: To automatically sync your weight data and calculate BMI
  • Privacy: Data stays on your device and in Apple’s encrypted Health database

Photo Library Access

  • What it does: Saves and accesses progress photos
  • Why needed: To track visual progress and create before/after comparisons
  • Privacy: Photos are stored locally and optionally synced via iCloud

Notifications

  • What it does: Sends medication and weigh-in reminders
  • Why needed: To help you stay consistent with tracking and medication schedules
  • Privacy: No personal data is sent; notifications are generated locally

iCloud (Optional)

  • What it does: Syncs your data across Apple devices
  • Why needed: To access your data on multiple devices
  • Privacy: Data is encrypted and stored in Apple’s secure iCloud infrastructure

How We Protect Your Privacy

  • Local-First Storage: All data is stored on your device first
  • No Third-Party Tracking: We don’t use analytics or advertising trackers
  • Encrypted Sync: iCloud sync uses Apple’s end-to-end encryption
  • User Control: You can delete all data anytime in Settings
  • Medical Compliance: We follow strict medical app privacy guidelines

🔧 Troubleshooting

Common Issues & Solutions

Weight Data Not Syncing

Problem: Weight & GLP-1 Tracker isn’t showing my weight from Apple Health

Solutions:

  1. Check Health permissions:
    • Go to iOS Settings > Privacy & Security > Health
    • Select Weight & GLP-1 Tracker and ensure Weight is enabled
  2. Refresh the app:
    • Pull down on the main screen to refresh
    • Force close and reopen the app
  3. Check Apple Health:
    • Open Apple Health app
    • Verify your weight data exists in the Body Measurements section

Medication Reminders Not Working

Problem: Not receiving injection reminders

Solutions:

  1. Check notification permissions:
    • Go to iOS Settings > Notifications > Weight & GLP-1 Tracker
    • Ensure Allow Notifications is enabled
  2. Verify reminder settings:
    • Open Weight & GLP-1 Tracker Settings > Reminders
    • Check that reminders are enabled and times are set correctly
  3. Check Do Not Disturb:
    • Ensure Do Not Disturb isn’t blocking notifications

iCloud Sync Issues

Problem: Data not syncing between devices

Solutions:

  1. Check iCloud status:
    • Go to iOS Settings > [Your Name] > iCloud
    • Ensure you’re signed in and Weight & GLP-1 Tracker has access
  2. Check internet connection:
    • Ensure both devices have stable internet
  3. Force sync:
    • Go to Settings > Data & Sync > Force Sync

AI Features Not Working

Problem: AI chat or analysis is not responding

Solutions:

  1. Check API key:
    • Go to Settings > AI Configuration
    • Verify your OpenAI API key is correct
    • Use the Test API Key button
  2. Check internet connection:
    • AI features require an active internet connection
  3. Check OpenAI status:

App Crashes or Freezes

Problem: App becomes unresponsive or crashes

Solutions:

  1. Force close and restart the app
  2. Restart your device
  3. Update to the latest version from the App Store
  4. Free up storage space on your device
  5. If problems persist, contact support

Photo Upload Issues

Problem: Can’t save or access progress photos

Solutions:

  1. Check photo permissions:
    • Go to iOS Settings > Weight & GLP-1 Tracker > Photos
    • Select “All Photos” for full access
  2. Check storage space:
    • Ensure you have enough storage on your device
  3. Check iCloud Photos:
    • If using iCloud Photos, ensure sync is working

❓ Frequently Asked Questions

General Questions

Q: Is Weight & GLP-1 Tracker free to use?

A: Yes! Weight & GLP-1 Tracker is free to download and use. AI features require an OpenAI API key (which you purchase directly from OpenAI).

Q: Can I use Weight & GLP-1 Tracker without Apple Health?

A: Yes, but with limited functionality. You can manually enter weights, but automatic syncing won’t work.

Q: Does Weight & GLP-1 Tracker replace medical advice?

A: No. Weight & GLP-1 Tracker is for tracking purposes only and is not a medical device. Always consult healthcare providers for medical decisions.

Q: Can I export my data?

A: Yes! Go to Settings > Data Export to export your progress reports and data.

Medication Questions

Q: Which GLP-1 medications does Weight & GLP-1 Tracker support?

A: Weight & GLP-1 Tracker supports Mounjaro (tirzepatide), Ozempic, Wegovy (semaglutide), Saxenda, and Victoza (liraglutide).

Q: Can Weight & GLP-1 Tracker automatically adjust my medication dose?

A: No. Weight & GLP-1 Tracker can suggest when you might want to discuss dose changes with your doctor, but it never makes automatic adjustments.

Q: How accurate is the dosage progression tracking?

A: Weight & GLP-1 Tracker follows standard medical protocols (like the 4-dose minimum before progression), but always consult your healthcare provider.

Q: Can I track multiple medications?

A: Currently, Weight & GLP-1 Tracker is optimised for one primary GLP-1 medication at a time.

Privacy & Security

Q: What data does Weight & GLP-1 Tracker collect?

A: Weight & GLP-1 Tracker only accesses the health data you explicitly grant permission for. We don’t collect personal information or use third-party trackers.

Q: Is my data encrypted?

A: Yes. Local data uses iOS encryption, and iCloud sync uses Apple’s end-to-end encryption.

Q: Can I delete all my data?

A: Yes. Go to Settings > Privacy > Delete All Data to completely remove your information.

Q: Does Weight & GLP-1 Tracker share data with insurance companies?

A: No. Weight & GLP-1 Tracker never shares your data with insurance companies, employers, or third parties.

Technical Questions

Q: Why does the app need so many permissions?

A: Each permission enables specific features:

  • Health: Weight tracking and BMI calculation
  • Photos: Progress photo comparisons
  • Notifications: Medication and weigh-in reminders
  • iCloud: Cross-device data sync

Q: Can I use Weight & GLP-1 Tracker on multiple devices?

A: Yes! Enable iCloud sync to access your data on all your Apple devices.

Q: What happens if I get a new phone?

A: If you use iCloud sync, your data will automatically transfer. Otherwise, you’ll need to manually export/import your data.

Q: Does Weight & GLP-1 Tracker work offline?

A: Core features work offline. AI features and iCloud sync require an internet connection.

📞 Contact Support

Before Contacting Support

  1. Check this guide for solutions to common issues
  2. Update the app to the latest version
  3. Restart your device to resolve temporary issues
  4. Note specific error messages or behaviours

How to Reach Us

For bug reports and feature requests:

Email Support

For general questions and privacy concerns:

When Contacting Support, Please Include:

  1. Device Information:
    • Device model (iPhone 12, iPad Pro, etc.)
    • iOS version (Settings > General > About)
    • Weight & GLP-1 Tracker app version (Settings > About)
  2. Issue Description:
    • What you were trying to do
    • What happened vs. what you expected
    • Any error messages (exact text)
    • Screenshots if helpful
  3. Steps to Reproduce:
    • Specific steps that lead to the issue
    • Whether it happens consistently
  4. Additional Context:
    • When the issue started
    • Whether you recently updated iOS or the app
    • If you’re using any specific medications or features

🔄 App Updates

Automatic Updates

  • Enable Automatic Downloads in App Store > Settings for seamless updates
  • Updates include bug fixes, new features, and security improvements

Release Notes

  • Check App Store listing for detailed release notes

Beta Testing

Interested in early access to new features?

  • Join our TestFlight beta program
  • Provide feedback to help improve the app

⚖️ Legal & Medical Information

Medical Disclaimer

Important: Weight & GLP-1 Tracker is for informational and tracking purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare providers regarding your health conditions, medications, and treatment plans. Never adjust medication dosages without medical supervision.

Privacy Policy

For detailed information about how we handle your data, please read our Privacy Policy.

Terms of Service

By using Weight & GLP-1 Tracker, you agree to our Terms of Service.

🎯 Tips for Success

Getting the Most from Weight & GLP-1 Tracker

  1. Consistency is Key: Weigh yourself at the same time daily for accurate trends
  2. Use All Features: Combine weight tracking with photos and medication logging
  3. Set Realistic Goals: Work with your healthcare provider to set achievable targets
  4. Track Side Effects: Use the bathroom visit and side effect logging for better insights
  5. Stay Connected: Enable notifications to maintain your tracking streaks

Best Practices

  • Weigh yourself first thing in the morning after using the bathroom
  • Take progress photos in the same location with consistent lighting
  • Log medications immediately after injection to maintain accuracy
  • Review your progress weekly to stay motivated and spot trends
  • Share reports with your healthcare provider during appointments

Last updated: August 2025
Weight & GLP-1 Tracker v1.0.3

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